Delete your BerryReel account

You can request account and associated-data deletion without signing into this website or reinstalling the app.

Send a deletion request

Email support@berryreel.net, preferably from the email linked to your BerryReel account. Use the subject “BerryReel account deletion request”. Include your account email or user identifier and say that you want the account and associated data deleted. Do not send your password or payment-card details.

What is removed

After a proportionate account-ownership check, accepted requests are ordinarily completed within 24 hours in the active systems we control. The removal covers the account profile and authentication record, credits and membership records, task history and associated generated media, feedback records and temporary account data. Save anything you want to keep before closing the account; deletion removes access to it and is intended to be permanent.

Records that may remain

Payment orders may remain for compliance and audit purposes without a single fixed deletion period. Server logs expire under the relevant logging system’s settings. Subscription-provider profiles and transaction records, AI-provider copies and security records follow those providers’ retention rules. Isolated backups age out under the backup lifecycle. Legal holds can require longer retention. These exceptions are described in the Privacy Policy.

Cancel subscription renewal separately

Deleting your account or uninstalling BerryReel does not automatically stop a Google Play subscription. Manage renewal in Google Play under Payments & subscriptions using the purchasing Google account. Subscription cancellation and account deletion are separate requests. Contact support about any unused paid entitlement before account closure.

Connected sign-in accounts

If you signed in through Google or Facebook, you can remove BerryReel separately in the provider’s connected-app settings. Removing that connection alone does not delete your BerryReel account. Account deletion does not automatically revoke every external authorization.

Need another data request?

For access, correction or a question about an individual result, email the same support address and describe the request. We will explain any verification or information needed.