Privacy Policy

1. Scope and responsibility

RIZWAN TECH SOLUTIONS LLC is responsible for the personal information handled through BerryReel, its Android creative tools, this website and our support channels. This notice explains the information involved in those activities and the choices available to you. Services operated independently by a store or other third party also have their own privacy terms.

2. Information connected with your use

Accounts. Account information includes the email address, account identifier and authentication information used to establish and maintain access. If you use an available third-party sign-in option, the information made available with your authorization can include the provider identifier, name, email and profile image. Your password for that third-party account is not supplied to BerryReel.

Creative tasks. We process the media you select, the instructions or prompts you submit, task settings, processing status and generated results. A selected portrait can contain a person’s face and other personal information visible in the image.

Service operation. Technical records can include device and app identifiers, IP address, app and operating-system versions, language, network information, interactions with features, task and credit events, error reports and crash diagnostics. Where advertising or attribution features are used, associated advertising identifiers and campaign or interaction records can also be involved, subject to applicable consent and device settings.

Payments and help requests. Purchase records include order references, product and currency, transaction status, subscription entitlements, credits and refunds. The billing platform processes payment details; we do not receive your complete payment card credentials. Information you send to support, such as a screenshot, task reference or content complaint, is handled to address that request.

3. Reasons for processing

We use information to establish account access; perform and deliver the creative task you choose; maintain task history and purchased entitlements; account for credits; investigate technical failures; answer support and rights requests; measure reliability and campaign performance; and protect the service against fraud or misuse. Processing for a legal claim, audit or statutory obligation is limited to the relevant purpose. Where the law requires a legal basis, we rely on the agreement with you, a legal obligation, consent or a legitimate interest such as maintaining service security, as appropriate. You can withdraw consent for future processing without changing the lawfulness of earlier processing.

4. AI processing and images of people

Creating an AI result involves transferring your chosen media and instructions from your device to the processing systems and AI services used for that task. Processing may take place on our systems and on a contracted provider’s cloud infrastructure. The visible image of a face may be analyzed as part of the creative transformation; an AI portrait result should never be treated as reliable identity verification.

Use media you own or have permission to process. Obtain the depicted person’s consent where required and avoid submitting sensitive information unrelated to the effect you want. A device permission to select a photo and permission for an AI service to process selected content are different matters.

Provider retention and handling can differ by feature and service. Do not assume that closing the app, deleting a local file or deleting a BerryReel result immediately removes a separate provider’s security records or retained copy. We do not make a blanket promise that every model service uses identical retention or training terms. For a question about a particular task’s recipient or handling, contact us with its task reference. No image needs to be included in your initial inquiry.

5. Providers and other disclosures

Service partners can handle information needed for account authentication, cloud hosting and storage, AI computation, subscription management, analytics, attribution, advertising, security and support. The information involved depends on the task or integration: cloud and AI processors handle creative requests; subscription services handle store receipts and entitlement references; measurement services handle technical or interaction events; and identity providers handle the sign-in you choose.

Google/Firebase, Adapty and Adjust are the configured service platforms for BerryReel’s cloud/account, subscription and attribution setup respectively; an individual integration applies when enabled in the feature you use. Available Facebook sign-in is governed by the authorization you grant to that provider. An integration’s presence does not authorize use of your selected photos for an unrelated advertising purpose.

We may also disclose limited records when required by valid legal process, to address abuse or protect a person’s rights, to obtain professional advice, or in a business transfer subject to appropriate protections. Exporting a result to an external service places that copy under the destination’s rules and your sharing choices.

6. Advertising, analytics and website storage

In-app measurement and attribution use event and device information to understand service reliability, feature use and campaign performance. If a feature presents advertising, the advertising service may process identifiers, IP-derived general area and ad-interaction records. A reward applies only under the conditions displayed for that feature. You can use available device advertising controls and any consent choices offered for your region; contact us to exercise other applicable opt-out rights.

We do not sell personal information in exchange for money. Where a use is legally classified as sharing, sale or targeted advertising under a privacy law, the applicable notice and opt-out or consent requirements govern that use. We do not treat every service-provider disclosure as an advertising disclosure.

This informational website has no account form, visitor analytics script or advertising pixel. Hosting necessarily handles connection requests to deliver its files. Support buttons open your email application; they do not send a message automatically.

7. Retention by record type

Inputs and generated content. Uploaded source media is kept for the processing task and cleared from our processing systems when that task is finished. Saved outputs and their task history can remain associated with your account until you remove them or request account deletion. Our active copies of an individually deleted result are ordinarily cleared within 24 hours. Downloaded or externally shared copies remain under the control of whoever holds them.

Accounts and service records. Account information is retained while the account is in use and then handled under the deletion procedure below. Records required to diagnose problems, prevent abuse, support a transaction or meet a legal obligation may be kept separately for that purpose.

Exceptions. Payment orders can remain for compliance and audit purposes without a single fixed deletion period. Server logs expire under the retention settings of the relevant logging system. Subscription-provider profiles, entitlement and transaction records can continue under the provider’s retention rules after the BerryReel account is removed. AI-provider copies and security records follow the recipient’s rules. Backup copies are isolated from normal active use and age out through the backup lifecycle; legally required holds can delay deletion. A deletion request does not mean that every third-party record is erased at the same time.

8. Access, deletion and connected accounts

You can contact support@berryreel.net to ask about, access, correct or delete information associated with your account. The account deletion page provides a public email route without requiring a website login. We use proportionate checks to establish that a request comes from the account holder and will explain if more information is needed.

Accepted account-deletion requests are ordinarily completed within 24 hours in the active systems we control. Removal covers the account profile, authentication record, credits and membership records, task history, associated generated media, feedback records and temporary account data. The limited payment, log, provider and backup exceptions described above still apply; account deletion does not erase a receipt held by Google Play or another independently operated provider.

If you used Google or Facebook sign-in, you can separately remove BerryReel from that provider’s connected-app settings. Removing the connection alone does not delete the BerryReel account. Deleting the account does not automatically revoke a separate provider’s authorization or cancel a store subscription. Manage renewal with the store that bills you.

9. Age requirements

BerryReel is intended for people aged 16 or older and is not directed to children below that age. A person aged 16 or 17 must have a parent or guardian’s permission where required by local law, including permission for purchases. A higher local eligibility age continues to apply. If a child has supplied information contrary to these requirements, contact us so we can investigate and arrange appropriate removal.

10. International processing

Your request can be handled in the United States or in another country where we or a contracted provider operate processing infrastructure. Privacy laws and remedies may differ between locations. Where applicable law requires a transfer safeguard, we use the relevant lawful mechanism, such as approved contractual protections, an adequacy framework or consent where suitable. Contact us for information relevant to your location and request.

11. Security and your account

We use reasonable technical and organizational measures appropriate to the information and the service, including protecting network transfers and limiting access to authorized operations. Security is also a continuing responsibility: keep access details private, install app updates and tell us promptly about suspected unauthorized activity. No online service can guarantee that every incident will be prevented.

12. Location-specific privacy rights

The rights available to you depend on where you live and the processing concerned. Applicable rights may include access, correction, deletion, a portable copy, restriction, objection, withdrawal of consent and a complaint to a supervisory authority. Residents of the European Economic Area, the United Kingdom or Switzerland can request information about the legal basis and any applicable international-transfer protections. Relevant US state laws can provide rights concerning targeted advertising, sale or sharing, sensitive information and appeals. We do not penalize a person for making a lawful rights request. Contact us to begin a request or ask how to appeal a response; a verified representative can act where the law permits.

13. Policy changes and contact

The dates at the top identify this version. When a material change requires notice or consent, we will provide it as required before applying the new practice. Please contact the operator below with privacy, account or content-handling questions.